Returns & Exchanges

At Alvin Art and Drafting Supplies, we stand behind the quality of our professional tools and offer a 30-day return window for items in original, unused condition. Whether you have received a defective drafting compass or simply changed your mind about a canvas, we are committed to ensuring your creative process remains uninterrupted.

1

Initiate Your Request

Log into your account portal and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Carefully pack the supplies in their original manufacturer packaging, ensuring all technical components and accessories are included to avoid restocking fees.

3

Ship to Our Warehouse

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.

4

Receive Your Refund

Once our quality control team inspects the returned drafting tools, we will issue a full refund to your original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing